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Q: I am on the package 8 phone service, and it is terrible static and noise and echo. Do you need a phone for this type of service? Mine came with the service.
A: The most important factor in the voice quality and reliability of VoIP service is the quality and strength of your broadband Internet connection. I would suggest visiting TestYourVoIP.com and performing a diagnosis of your Internet speed. If you find that your broadband connection is below recommended levels, you may consider contacting your broadband service provider and ask for suggestions on how to increase the strength of your connection. If you find that your Internet connection is not the problem, you may want to consider purchasing a top quality set of hand or switching VoIP providers. We found that Vonage have the best Internet phone service quality in our tests.
You can read our reviews and comparison with other VoIP services by visiting NextAdvisor.com.