The following post our Question reader series is a real user submitted question. To maintain the integrity of the original question, we do not modify or change the questions of readers in any way.
Q: I have Norton Security on my computer if I want to download Identity Guard Total Ptotection instead of the Norton Identity Guard will automatically remove the Norton program and install auto
A: Internet security software for Identity Guard, which is powered by ZoneAlarm, do not automatically delete your existing program of anti-virus protection. We recommend installing the Identity Guard provided the first ZoneAlarm software and then manually remove your Norton Internet Security software once you have confirmed that the ZoneAlarm software was installed correctly. This will ensure that your PC is never without Internet security protection.
We suggest following the removal instructions provided by Norton during the removal of the software from your PC because the process can vary out of your operating system and version of the software you using. That said, the standard process to manually uninstall software from a Windows PC is as follows:
- Click the "Start" button in the hand at the bottom right of your screen and select "Control Panel" from the menu.
- Double-click "Add or Remove Programs".
- Find specific software product you want to uninstall and click the "Remove" button.
- Follow the on-screen instructions provided by the software vendor.
- After completing the uninstall process, you will be prompted to restart your computer.
- After restarting your PC, uninstall the software must be completely removed from your system.