Last week, Consumerist reported delays in the rental service Blockbuster Online. A reader wrote to explain that after the return of the DVD at the store, they stayed on the online queue for at least two days, which means that the new DVDs are mailed as quickly that they should be. Shipping delays reduce the value of an online subscription service, since subscribers receive fewer vacation at the same time. Consumes speculated that this is the outcome of the voluntary limitation or error in the system. consumerist commenters also weighed in on the position to tell their own experiences with online DVD rental delays. Based on their stories, it seems that large users in particular are generally better served by Netflix.
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